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Contact Us

Suggestions & Complaints

Users are welcome to give suggestions. We will respond as soon as possible.

Readers may give suggestions and complaints via the following channels: 

  • Feedback form(collection boxes and forms are placed at the entrance of libraries or reader service desk)
  • Telephone:
    • Functional Head of Reader Service and Promotion Division for Macao Central Library, Library in Ho Yin Garden, Wong Ieng Kuan Library and Wong Ieng Kuan Children's Library in Areia Preta Urban Park: 28 567 576 / 28 558 049 / 28 371 642
    • Functional Head of Reader Service and Promotion Division for Sir Robert Ho Tung Library, S. Lourenço Library, Bairro da Ilha Verde Library and Mong Há Library: 28 930 077 / 28 377 117 / 28 930 966
    • Functional Head of Reader Service and Promotion Division for Patane Library, Red Market Library, Wong Ieng Kuan Library Library in Luis de Camões Garden and Wong Ieng Kuan Library in Dr. Sun Yat-Sen Municipal Park: 28 259 220 / 28 259 221
    • Functional Head of Reader Service and Promotion Division for Taipa Library, Coloane Library and Seac Pai Van Library: 28 261 633 / 28 843 105
  • Fax:28 314 456
  • Email:inf.bp@icm.gov.mo
  • Under ‘Opinions and recommendations’ of library website:
  • For Appointment:Please contact the Head of Reader Service and Promotion Division of appropriate library
  • Mail:Attn:Director of Department of Public Library Management, Largo de Santo Agostinho, No. 3