SeniorsSeniorsfacebookEmail

Contact Us

Suggestions & Complaints

We sincerely welcome all readers to share their valuable opinions and suggestions; your feedback is an important driving force for our continuous service improvement.

Readers may submit suggestions or complaints through the following channels:

  • Public Library of the Cultural Affairs Bureau:
    • Feedback form (collection boxes and forms are placed at the entrance of libraries or reader service desk)
    • Email: inf.bp@icm.gov.mo
    • Under "Opinions and recommendations" of library website: https://www.library.gov.mo/en/service-guide/opinion
    • Telephone:
      • Macao Central Library, Library in Ho Yin Garden, Wong Ieng Kuan Library and Wong Ieng Kuan Children's Library in Areia Preta Urban Park:
        (853) 2856 7576 / 2855 8049 / 2837 1642
      • Sir Robert Ho Tung Library, S. Lourenço Library, Bairro da Ilha Verde Library and Mong Há Library:
        (853) 2837 7117 / 2893 0077 / 2893 0966
      • Patane Library, Red Market Library, Wong Ieng Kuan Library Library in Luis de Camões Garden and Wong Ieng Kuan Library in Dr. Sun Yat-Sen Municipal Park:
        (853) 2825 9220 / 2825 9221
      • Taipa Library, Coloane Library and Seac Pai Van Library:
        (853) 2884 3105 / 2884 3172
    • Fax: (853) 2831 4456
    • Mail: Department of Public Library Management of the Cultural Affairs Bureau, Largo de Santo Agostinho, No.3, Macao.
  • Macao ISBN Agency:
    • Telephone:(853) 8598 6600 / 8598 6660
    • Fax: (853) 2893 2511
    • Email: isbn@icm.gov.mo