Seniors

Contact Us

Suggestions & Complaints

Users are welcome to give suggestions. We will respond as soon as possible.

Readers may give suggestions and complaints via the following channels: 

  • Feedback form(collection boxes and forms are placed at the entrance of libraries or reader service desk)
  • Telephone:
    • Functional Head of Reader Service and Promotion Division for Macao Central Library, Library in Ho Yin Garden and Senado Library: 28 567 576 / 28 558 049 / 28 371 642
    • Functional Head of Reader Service and Promotion Division for Sir Robert Ho Tung Library and S. Lourenço Library: 28 930 077 / 28 377 117 / 28 930 966
    • Functional Head of Reader Service and Promotion Division for Ilha Verde Library, Mong Há Library, Wong Ieng Kuan Library in Dr. Sun Yat-Sen Municipal Park, Wong Ieng Kuan Library and Wong Ieng Kuan Children's Library: 28 225 783 / 28 381 767
    • Functional Head of Reader Service and Promotion Division for Patane Library, Red Market Library and Wong Ieng Kuan Library in Luis de Camões Garden: 28 259 220 / 28 259 221
    • Functional Head of Reader Service and Promotion Division for Taipa Library, Wong Ieng Kuan Library in Taipa and Coloane Library: 28 843 105 / 28 843 172
  • Fax:28 314 456
  • Email:inf.bp@icm.gov.mo
  • Under ‘Opinions and recommendations’ of library website:
  • For Appointment:Please contact the Head of Reader Service and Promotion Division of appropriate library
  • Mail:Attn:Director of Department of Public Library Management, Largo de Santo Agostinho, No. 3