Macao Public Library of the Cultural Affairs Bureau launches a self-service holds pickup system

In response to the SAR Government’s electronic service initiative and to provide more convenient measures for the public, the Macao Public Library, under the auspices of the Cultural Affairs Bureau (IC), launched a self-service holds pickup system, so as to facilitate the public’s access to library resources and services. Currently, self-service holds pickup lockers are available at the Macao Central Library, the Taipa Library, the Seac Pai Van Library, the S. Lourenço Library and the Wong Ieng Kuan Library in Areia Preta Urban Park.

Members of the public can request to receive the books from a “self-service holds pickup locker” at the designated library when they make book reservations. Once the reserved items are put in the locker by library staff, the users will be notified by SMS. They can pick up their reserved items from the “self-service holds pickup locker” at the designated library by following the instructions given in the SMS notification. After pickup, they must check out the books at the self-check machines or service desks. In addition, users must collect their reserved items at their designated library within three days after the day they receive the SMS notification.

The Macao Public Library of the IC has recently launched a book delivery service, incorporated electronic library cards in the e-Card service of the mobile application “Common Access to Public Services of the Macao SAR”, and introduced reading devices for the visually impaired and an induction loop kit system for the hearing impaired. Members of the public are welcome to make use of the services.

For information about the library services, please contact the Macao Public Library of the Cultural Affairs Bureau through tel. no. 2837 7117 during counter opening hours, visit the Macao Public Library’s website at www.library.gov.mo, or refer to the mobile application “My Library”.